Q: Where are you based? Do you have a physical store?

Q: I did not receive a confirmation email after placing my order, what should I do?

Q: Which currency are the prices listed in?

Q: Do you offer Free Shipping?

Q: What is your return & exchange policy?

Q: Can I update my order or address?

Q: There has been a mistake with the order I received, how do I proceed from here?

Q: Can I retail your products?